Working with Hay Golf’s owners, I curated a user experience concept with features that address customer behaviors and motivations.
I strategically created frameworks and prototypes to share the vision and design principles. This helped to evangelise the process, gain alignment and drive decision-making.
After getting a clear idea about the product, I focused on Hay Golf’s students and business goals to prioritize a plan for features for launch and beyond.
Through planning meetings with Hay golf’s owners, we brought their brand vision to life while keeping student motivation in mind.
Currently the design was done in 3 phases with different outcomes. I began designing in the mobile view and then constructed journeys, wireframes, prototypes and design specs.
I consistently presented concepts to ensure alignment from the owners through the project lifecycle.
The three main KPI for this project was to reduce their bounce rate from 90%, increase conversion by getting students, and having people subscribe to their newsletters.
The target we worked on was increasing inbound traffic and getting students to sign up.
Through a lateral approach to define the overall structure of the experience, I sketched and storyboarded ideas about the arrangement of user interface. Starting broad helped our vision to evolve into something tangible.
For the first phase of the project we quickly launched a simple HTML site. The main outcome of this site was to get something up, allow people to get some information and to collect emails.
Following the a static HTML site, we evolved the site to work on wordpress so they could publish articles. This site lived shortly, and replaced by the most recent design that now currently runs on the Ghost blogging platform, focusing on SEO.